General PC Troubleshooting Tips

Reboot your computer - As a general procedure, get in the habit of rebooting your computer at least once a day. Simply close all programs, click on the Start symbol in the lower left-hand corner, and then click on Restart. This is also an excellent procedure to follow if your computer is not performing correctly.

Unresponsive Programs - If you have programs that are locked up on your screen and nothing is happening with them and you can't close them or hide them. While holding down the "ctrl" and "alt" keys, press the "del" key. This will bring up the Task Manager Window and you can shutdown any programs that are not responding. It may take several attempts to get the computer to respond but this trick usually works and will enable you to close out the programs that are no longer responding, and reboot.

Frozen Computer - If your computer is jammed or frozen and neither your keyboard nor mouse will respond, and you can't even shut your computer down, here is what you can do: push the reset button which is usually located on the front of the computer near the power button. If that is not available, or does not work, turn the power off, wait about 30 seconds, and then turn the power back on. If a normal push of the power button does not work, hold the power button down for 10 seconds and it should shut down.

Notebook computer will not turn on? - Sometimes the built in power manager can get confused, to reset it, remove the power adapter connection and battery from the notebook. Hold down the power button for 10 seconds. Plug in just the power adapter and try booting. If all is well, connect the battery and try restarting again. If there are issues when the battery is inserted, you may have a faulty battery, bring the notebook into Deltageeks for a full diagnostic.

Updates - Do your Windows operating system updates on a regular basis.

Update your anti-virus regularly - Do your antivirus updates on a regular basis you could also schedule them to be done automatically at least once a week. Open your antivirus program and look for live update or auto update, click and run it. This will make sure that your computer is protected against the latest viruses.

Scan for Virus's and Spyware Regularly - Open your antivirus program by going to Start, All Programs, and click on the icon of your antivirus program. Look for full scan. Remove any viruses, and rescan, if the same virus keeps coming back, bring your machine in for a checkup as soon as possible, your antivirus may not be sufficient or could be malfunctioning. Run your antivirus program on a regular basis; you can schedule it to be done at least once a week.

Don't become an E-Mail collector! - When your machine has a large number of emails (over 1000 per mailbox folder) your mail software can run slower and there is a chance that your email files can be damaged, causing lost messages, or loss of email functionality. Old email can be archived or saved into your documents.

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